How we work
You always know which stage we’re at and what you’re paying for
The most common fear is “I’ll pay and they’ll disappear”. So we work in stages: each has its own deliverable, timeline and price — and each can be paused.
1–3 days
01. Intro and brief
A 40-minute call or a meeting in Lviv. We ask about your business, not “which colours do you like”. Afterwards we send a written summary to make sure we understood each other.
Stage deliverables
- A written summary of the task
- An approximate budget range
- A recommendation on where to start
3–7 days
02. Estimate and plan
We split the work into stages, each with its own price and timeline. You see the structure before signing and can drop what you don’t need yet.
Stage deliverables
- A stage-by-stage estimate
- A project calendar
- A contract with fixed stage prices
1–2 weeks
03. Discovery and design
We dive into your processes and sketch the structure and a prototype. We validate the logic on grey wireframes first, and only then make it beautiful.
Stage deliverables
- A screen map
- A clickable prototype
- Design of key pages
2 weeks per sprint
04. Development
Two-week sprints with a demo at the end of each and staging access from week one. You set the priorities for the next sprint.
Stage deliverables
- A working staging environment
- A demo every 2 weeks
- A report on hours spent
3–7 days
05. Testing and launch
Manual and automated tests, checks on real devices, data migration and team training via videos and Zoom.
Stage deliverables
- A testing checklist
- Data migration
- Video guides for your team
monthly
06. Support and growth
Monitoring, backups, security updates and a bank of hours for improvements. Once a quarter we meet to plan what to add next.
Stage deliverables
- SLA: response within 4 hours
- A monthly report
- A quarterly roadmap
One manager to talk to
We don’t pass you around. You have the name, phone and Telegram of one person responsible for the project.
No jargon
If our email contains a word you need to google, that’s our mistake, not your lack of knowledge.
We say “don’t”
Sometimes the most useful thing is to talk you out of an expensive feature and offer a two-week solution instead.